Privacy Policy
At MSDM (Manchester School Of Digital Marketing), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you interact with our website or use our services.
1. Who We Are
MSDM is an education consultancy based in Manchester, United Kingdom. Our mission is to help students find the right university and course, and to support them from application through to enrolment, while ensuring their information is treated with the highest standards of privacy and data protection.
2. Information We Collect
We collect personal and non-personal information when you use our website or communicate with us. This includes:
- Personal details: full name, email address, phone number, and preferences regarding study destinations, courses, or institutions.
- Application data: documents submitted through our forms, such as CVs, transcripts, and other supporting materials.
- Website usage data: IP address, browser type, referral source, pages visited, and device information collected via cookies and analytics tools.
3. How We Use Your Information
We use the data we collect to:
- Facilitate your application to universities and colleges.
- Communicate with you regarding your enquiries, applications, or services requested.
- Improve the performance and user experience of our website.
- Send you updates, offers, and promotional content related to our services (only if you opt in).
- Meet legal or regulatory requirements.
4. Sharing Your Information
We may share your data with:
- Partner institutions (universities and colleges) to process your application.
- Service providers (e.g. CRM systems, hosting providers, analytics platforms) who assist in operating our website and services.
- Government or legal authorities, where required by law or regulation.
We ensure all third parties comply with relevant data protection laws.
5. Data Transfers
Where your data is transferred or stored outside the United Kingdom, we implement appropriate safeguards, such as data processing agreements and Standard Contractual Clauses, to ensure your information remains protected in line with applicable data protection law.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to personalise your experience, analyse website traffic, and understand user behaviour. You can manage your cookie preferences through your browser settings. Continued use of our website indicates consent to this usage.
7. Your Rights
Depending on your circumstances, you may have rights including:
- Access to the personal data we hold about you.
- Correction or deletion of your data.
- Objection to or restriction of processing.
- Data portability.
- Withdrawal of consent for marketing communications.
To exercise any of these rights, please email us at info@msdm.co.uk.
8. Data Retention
We retain your personal information only as long as necessary to provide you with services or fulfil legal obligations. Once the data is no longer needed, it will be securely deleted or anonymised.
9. Security Measures
We implement administrative, technical, and physical safeguards to protect your personal information from unauthorised access, loss, or misuse. However, no data transmission over the internet can be guaranteed as 100% secure.
10. Third-Party Links
Our website may contain links to third-party websites, including partner institutions. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” Your continued use of the site signifies your acceptance of these changes.
12. Contact Us
If you have questions, concerns, or would like to make a complaint regarding your data, please contact:
MSDM – Manchester School Of Digital Marketing
Address: Gainsborough House, 109 Portland Street, Manchester, M1 6DN
Email: info@msdm.co.uk
Phone: +44 75128 85936